Managing Product Lifecycle, Service, Maintenance and Spare Parts

BDH believes in providing effective service, maintenance, and spare part management to valued customers. This is crucial for business to ensure uninterrupted operations, minimize downtime, and control costs. By maintaining equipment, instruments, and apparatus properly, unexpected breakdowns can be prevented and major repairs avoided. Proper management of spare parts ensure quick repairs and reduces support time for valued customers.

It also involves managing a product from it’s initial design to it’s retirement, which includes service, maintenance, and parts.

Usage and Maintenance: After purchase, customers use and maintain the product. This phase involves providing customer support, technical assistance, and any necessary maintenance services such as:

• Remote Support
• Inspection Visit/ Diagnostics support
• Per Incident Support/Service
• Annual Maintenance Contract
• Comprehensive Annual Maintenance Contract
• Engineer Only Annual Maintenance Contract
• Laboratory Relocations
• Installation Qualification (IQ) and Operational Qualification (OQ) Services

Overall, the availability of BDH qualified technical specialist online indicates a commitment to providing timely and effective support to customers who may have questions or technical challenges related to a product or system.

Upgrades and Iterations: Depending on the product and industry, updates or upgrades may be released to enhance features, fix issues, or extend the product’s lifespan.

End of Life and Disposal: Eventually, a product reaches the end of its useful life. This phase involves proper disposal or recycling methods to minimize environmental impact.